Internal Sales Associate (US)
As we continue to expand our presence in the US market, we are seeking an experienced and strategic sales associate in our Rockford, Michigan offices.
At EXTREMIS, we strive to create ideas that are loved for their personality, embraced for their quality and cherished for their impact as true tools for togetherness.
We’re a family-owned business, born out of Belgium, who creates custom-designed, purposeful and timeless furniture to bring the world closer together. Our clients span the globe. The reach and exposure you get when you join the Extremis team is broad with an international flair where our core values are lived vibrantly through our growing team each day:
- Together, first – as a brand centered around togetherness, the tools we make are only as strong as the team around our table
- Purposeful – From how we design, to how we solve problems, each action is grounded in meaningful intention
- Little prints – Despite our broad reach, with our sustainable, green efforts, we know that leaving a smaller footprint can leave the most lasting impression.
WHAT YOU WILL DO
- Support inbound customer requests including but not limited to phone and email interactions, with added value of compelling solution solving and relationship building with each interaction
- Follow up on leads
- Generate quotes, process orders
- Assist in CRM management
- Support sales strategy initiatives, when needed
- Support the needs of the sales team (internally or externally) when necessary
- Serve as an ambassador of the brand in all interactions (email, socials media, phone and in person visits and industry events)
- Support marketing initiatives, when necessary
QUALIFICATIONS
- Ability to work well in a close working environment
- Understand the value of teamwork
- Ability to identify optimization needs
- Ability to solve problems and troubleshoot with creativity and service-oriented mindset.
- Ability to analyze needs and anticipate others to serve beyond expectations for your team, our customers and our selling network.
- Displays strong business acumen and professional demeanor
- Organized with time management skills and discipline
- Effective verbal and written communication skills
- Ability to adapt in different business scenarios and selling experiences
- Ability to make sound and appropriate business decisions
- Skilled and experienced in Microsoft suite (Word, Excel, PPTX)
- Proficient in CRM platforms (varies)
- Previous experience in customer service, sales support and or inside sales activities
BONUS QUALIFICATIONS
- Previous experience in a service-oriented position within the furniture manufacturing sector
- Seeking a fulfilling career in the Commercial Interiors Industry
A LITTLE MORE ABOUT US...
At EXTREMIS we find it very important that every customer and potential customer is taken care of. We know the product better than anyone and understand how the customer intends to use the product is a key knowledge driver to our success.
We make the decision and buying process easy for our customers, eliminating hurdles, obstacles and communicating intentions by pro-active actions
