Privacy is very important to us. We want to inform our (potential) customers, suppliers and business partners as much as possible, and give control over what happens with their data. Below you will find our policy on the collection, storage, use, and disclosure of your personal data.
Extremis would like to stress that it will at any time try to act in accordance with the EU Council Regulation of 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing of the Directive 95/46/EC.
SCOPE OF APPLICATION
This Privacy Statement (hereinafter referred to as "Privacy Statement) shall apply to all visits to and use of the website (www.extremis.com), the webshop (http://shop.extremis.com) as well as on all (commercial) relationships (and the possible subsequent exchange of information) between Extremis and its (potential) customers, suppliers and/or business partners.
IDENTITY OF THE CONTROLLER
Extremis nv, with registered office at 8972 Poperinge, Couthoflaan 20B and registered with the Crossroads Bank for Enterprises under number 0434.625.128 is responsible for the processing of your personal data. The controller is the one who determines the objective and the means (the 'what', the 'how' and the 'why') of the processing of personal data.
Extremis can be contacted by mail, by telephone (+32 57 34 60 20), via e-mail
or via a contact form on the website.
Specifically, with regard to the Privacy Statement, instead of the above contact details, the following persons can also be contacted:
, Couthoflaan 20b, 8972 Poperinge, Belgium, tel: +32 57 34 60 20.
WHAT PERSONAL INFORMATION DO WE COLLECT
Personal data means all data which makes it possible to identify someone. This includes, but not exclusively, information such as name, address, user name, company name, e-mail address and telephone number, but also other information such as IP address, information about the business sector, and so on.
The kind of information we collect is dependent on the context of your interactions with us, the method of contact and the information provided by you.
Following personal data may be processed by us:
• Data provided by you when placing an order (whether or not via the webshop http://shop.extremis.com), when obtaining a quote, by filling in the contact form on the website, when registering for the newsletter, when visiting our offices or exhibition stand, when exchanging a business card or any other form of contact (e.g. by telephone, e-mail, mail) or that are obtained through another way, for example through a public source:
Contact and identification information
• First name
• E-mail address
• Telephone number (landline/mobile)
• Fax number
• Residential address
• Company address
• Function and capacity
• Company name
OBJECTIVE AND LEGAL GROUND
These data is collected with a view to prospects, customers, and supplier management, the processing of orders and deliveries, including the preparation of a quote, delivery or order form, and with a view to general and financial administration. This information may also be used for marketing purposes.
The legal basis for the processing of this personal data is the (potential) performance of a contract. Providing Extremis with the abovementioned personal data is a necessary condition to contact Extremis and, where appropriate, to conclude an contract. When you do not provide this information, it is impossible for Extremis to contact you and thus to enter into a contract.
When the data is used solely to communicate with the employees of Extremis, the legal basis for this process is the legitimate interest to create high quality customer service and product support.
When the personal data may also be used for marketing purposes the legal basis is either the legitimate interest of Extremis to inform the existing customers of similar products, or consent given by you to receive marketing information.
If there would be any processing of special categories of personal data the legal basis is the express consent of the person concerned to process this data for specified purposes.
• Data received via a job application:
a. Academic curriculum
b. Professional experience
c. Publications and/or portfolio
d. Membership of/participation in professional organisations
e. Professional Competence
OBJECTIVE AND LEGAL BASIS
In order to be able to process your application, it is imperative that you provide the above information. Failure to provide this information will result in Extremis not being able to deal with your application.
The legal basis for the processing of this personal data is the performance of a contract as well as the legitimate interest of Extremis to check the skills and personal characteristics of the person concerned in function of the vacancy.
When the Curriculum Vitae would contain special categories of personal information (such as nationality, health data, criminal data, national register number, information on the sexual life, political opinions, membership of a trade union…) then the legal basis for the processing is permission from you to process this information.
• Data that is automatically collected when visiting the Website (Cookies)
• Operating System
• External website that refers to Extremis
• Pages on www.extremis.com that you have visited
• Date and time on which you have visited the pages on www.extremis.com
OBJECTIVE AND LEGAL BASIS
OBJECTIVES OF THE PROCESSING
The above personal data will be processed by us for following purposes:
• Prospects, customer and supplier management
• Processing of orders and deliveries (preparation of a quote, delivery or order form)
• General and financial administration
• Communication with the data subject
• Easy access to the website and improve the quality of the service
• Marketing purposes, including direct marketing
• Transfer to third parties
• Job application
In the event that Extremis uses your personal data for direct marketing purposes, you always have the right to oppose against this processing via a simple request (possibility to ‘opt out').
For each objective, the legal basis for the processing can be one of the following:
• Your free consent for the processing
• The performance of a contract
• Compliance with legal obligations
• A legitimate interest on the part of Extremis, in which case we seek a balance between that interest and respect for your privacy
When the legal basis for the processing is based on your free consent, you always have the right to withdraw this consent at any time. This can be done through a simple request to Extremis, using the contact information described in this Privacy Statement under 'Identity of the controller.
We collect and use your personal data only for the abovementioned purposes, unless we receive your unambiguous and free consent to use your personal data for other purposes or unless the processing is necessary in order to comply with an obligation imposed by a regulation, a law, decree or decision.
Unless a longer retention period is required or justified (i) to comply to a limitation or expiry provided for by the law or (ii) to comply with another legal obligation, your data will not be stored longer than necessary for the purposes for which the data were collected, as described in this Privacy Statement under 'Objectives of the processing'.
CATEGORIES OF RECIPIENTS OF THE PERSONAL DATA
The processed personal data are in accordance with this Privacy Statement only given to the following recipients:
• Data Subject
• Processors, whom, with a view to a specific mandate (e.g. a marketing campaign, IT service providers, commercial agent, distributor, etc.), process on behalf of the controller
• Other third parties
The above-mentioned Processors act exclusively under instructions from and on behalf of Extremis. Extremis guarantees the following with regard to the processing of data by these Processors:
• Extremis shall close an agreement with these processors in which provisions are stipulated concerning the processing of the personal data in accordance with the obligations imposed by the relevant privacy legislation;
• The processors can exclusively use the data for the purposes as determined by Extremis and in accordance with this Privacy Statement;
Notwithstanding the foregoing, it is possible that Extremis must make your personal information public:
• to the competent authorities (i) when Extremis is obliged to do so on the basis of the law or in the context of judicial proceedings and (ii) in order to protect and defend our rights;
• When Extremis or nearly all its assets are acquired by a third party, in which case your personal data will be one of the transferred assets
RIGHTS OF DATA SUBJECTS
As data subject you have a number of rights which you can enforce against Extremis. If you want to exercise one of these rights, please contact us using the contact information described in this Privacy Statement under 'Identity of the controller’.
The rights you have are the following:
right of access at the latest one month after receipt of the request: you have the right to verify what we use your processed data for;
right to rectification of incorrect data: you can ask for incorrect data to be corrected or for incomplete data to be completed
right to oppose if you do not agree with the way in which we process your Personal Data
right to data portability: you have the right to receive your personal data in a structured, workable and machine-readable format and pass them on to third parties
right to erasure: under certain conditions you have the right to remove personal information. This request may be refused.
right to restriction of processing
You can exercise these rights in principle free of charge. For this you must send a request with a copy of your identity card to us, in order to prevent any unauthorised disclosure of your personal information.
When your request is manifestly unfounded or excessive, we may charge a reasonable fee for the administrative costs associated with your request or we can refuse your request. Furthermore, you can only exercise these rights once every six months.
In any case, we will always notify you at the latest within a period of one month of the action taken on your request.
TRANSFERS TO THIRD COUNTRIES
Any transfer of personal data outside the European Economic Area (EEA) to a recipient who has his domicile or registered office in a country which is not covered by an adequacy decision, issued by the European Commission, will be governed by the provisions of a transfer agreement, which (i) will contain standard contractual clauses as set out in the ‘Decision of the European Commission of 5 February 2010 (Decision 2010/87/EC)', or (ii) is based on any other mechanism on the basis of the privacy legislation or any other legislation concerning the processing of personal data.
In the case of Extremis, it is possible that a transfer to third countries is done. If you so desire, you can always get more information about the country to which the transfer of your personal data takes place and the appropriate measures that have been taken. Please contact us to this effect.
We ask that individuals under the age of 16 years do not communicate personal information to Extremis, unless they have the approval of parent(s) or guardian(s). If we notice that we have collected the personal information of a person younger than 16 years, we will delete this information as soon as possible.
If you do not agree with the way Extremis collects, uses and/or processes your personal data, you can of course contact us.
In addition, you have the possibility to complain to the supervisory authority, which you can contact via the details below:
Data protection authority
Drukpersstraat 35 1000 BRUSSELS
Tel: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35
STAY INFORMED OF CHANGES
Extremis may change this Privacy Statement from time to time, for example in response to market trends and new processing activities. We invite you to always consult the latest version of this policy on our website. Of course, we will inform you beforehand through our websites or other current communication channels of any substantive changes and we ask, when required to do so by law, your prior consent for our (new) processing activities.
You are not obliged to accept all cookies. The acceptance of cookies is not a condition for a visit to the site. However, not all the applications of our website (e.g. the webshop) function optimally if not all the cookies are accepted.
What is a Cookie?
Cookies are small (text) files. When visiting web sites of Extremis, small (text) files are stored on, or access is obtained to previously placed (text) files by Extremis on your peripheral equipment (computer, tablet, mobile phones etc). In the future when you as a user surf on the same site, the data stored in the cookies can be retrieved by the website to notify the website of previous activities of the user. Cookies work as a type of reminder for the website.
Cookies may be placed by both Extremis itself ("First Party Cookies") as well as by third parties ("Third Party Cookies"). In addition, they can be temporary ("session" cookies, these cookies disappear when your browser session closes), or permanent ("permanent cookies", these cookies will be permanently placed on your device).
There are different kinds of cookies:
• Many of the cookies, the so-called functional session cookies are used to enhance your site visit. Cookies are used for the provision of services or for storing settings, such as the saving of your preferences, remembering and passing on information you enter during the login process.
• The strictly necessary cookies. These cookies are, as its name suggests, strictly necessary to enable you to surf the website, or to make use of specific functionalities.
• There are also tracking cookies. These are cookies that track and follow your behaviour on the website and are meant to offer you personalised adds on the basis of your surfing behaviour.
• Next, there are the analytical/performance cookies. These cookies are used in order to prepare statistics of the surfing behaviour of visitors to a site. In this way, a more optimal user experience can be offered. These cookies analyse, among other things, the duration of the visits, the number of visitors, the pages of the website that are most visited, the order…
• Finally, there are "third party cookies". As already indicated, here it concerns the cookies placed by third parties on our website. For the cookies that are placed by these third parties, you need to consult the relevant statements made by these parties on their own websites.
Which Cookies do we use?
On the website of Extremis are cookies used to improve the user experience and for collection of statistics among the visitors of the website.
On the website http://www.extremis.com Extremis does not place any cookies itself but makes only use of ‘third party cookies’ placed by the integration of Vimeo (https://vimeo.com/), Issuu (https://issuu.com/), Optimizely (https://www.optimizely.com/privacy/), Bizible (https://www.bizible.com/privacy-policy), Cloudflare (https://www.cloudflare.com/cookie-policy/), Google Maps (https://www.google.com/maps) and Google Analytics (https://www.google.be/analytics/index.html).
On the webshop https://shop.extremis.com use is made of functional session cookies and analytical cookies. The use of tracking cookies depends on certain features that you as a user may use.
How can I manage these cookies.?
At the beginning of your visit to our website you have the possibility to decide whether or not to accept cookies, on the basis of a message at the bottom of each page.
If subsequently you want to manage your cookie settings, you can do so via your browser settings of your respective browsers (Chrome, Firefox, Internet Explorer, Safari…) or by means of the setting of your "Delete browsing history".
• Cookie settings Chrome: https://support.google.com/accounts/answer/61416?co=GENIE...hl=nl
• Cookie settings Internet Explorer: https://support.microsoft.com/nl-be/help/17442/windows-internet-explorer-delete-manage-cookies
• Cookie settings Firefox: https://support.mozilla.org/nl/kb/cookies-informatie-websites-computer-opgeslagen
8972 Poperinge, Couthoflaan 20B
+32 57 34 60 20